FAQ ‘s

How do I track my order?

We will email you a tracking order link with your order shipment confirmation.

Where does Chukkerhead ship?

US and Canada

What are the charges for shipping and handling?

What are the Return and Exchange policies?

Chukkerhead clothes must make you happy. If you are sad for any reason with your purchase of chukkerhead clothing, you may return any purchase in new or fairly new condition within 37 days for a full exchange or refund. You will have to pay the shipping, but its still not a bad deal.

If you have any questions at all we are just a phone call away. 1-203-421-4644

Privacy Policy

Chukkerhead is committed to respecting the privacy of our customers.

  The information collected on our site is used to improve your shopping experience and communicate with you regarding Chukkerhead products. We do not collect any of your personal information unless you provide it to us. The information collected includes your first and last name, address, email address, telephone number and credit card information. This information is used to process your order and contact you regarding your order, if necessary. Optional clothing and size preferences are also collected if provided by you. This information is used to contact you about Chukkerhead products specific to your preferences.

  We will not rent, sell or exchange your email address. A third party is used for email transmission. A blank image is used in individual html emails to track the open rates for email campaigns.

  Please contact us by phone at 1-203-421-4644 or by email at contact@chukkerhead.com if you have any questions or need assistance with updating your personal information.

  We utilize cookie technology in order to enhance your shopping experience. Cookies are used to assign you a unique and encrypted id when ' you visit Chukkerhead.com. This id is used if you return to Chukkerhead.com in order to determine if you have items not yet purchased from a previous shopping session stored in your shopping bag.

  Chukkerhead.com may match user information with third party data for research purposes only. Also, we disclose aggregate user statistics in order to describe our services to prospective partners, advertisers, other third parties and for other lawful purposes.

  Chukkerhead.com may disclose user information in order to identify, contact or bring legal action to person or persons causing injury or interference with the property or business practices of Chukkerhead.com or anyone else that could be harmed by such activities. We will disclose information in good faith when required to do so by law.

  Chukkerhead.com is not liable or responsible for the independent practices and/or privacy policies of other sponsors, merchants, affiliates, advertisers or other persons in correlation with our website. Chukkerhead.com is not responsible for any email transmission problems that would prevent a customer from receiving an email from Chukkerhead or if Chukkerhead were not able to receive an email from a customer.

If you are still concerned about your personal privacy, please email your question to contact@chukkerhead.com  or call us at 1-203-421-4644.